Let the Mile High City enamor you with its beautiful mix of urban and mountain style living. Wade into the adventure that awaits you in Golden Gate City. Let the combination of the Old West, modern attractions, and an escape into nature charm you during your visit. Endless vistas, stunning alpine lakes, and a bustling city center—find all this and more when you visit the burgeoning capital of Utah. When you travel to Las Vegas, having a good time is a sure thing.
Note: route may not operate every day of the week. During the ongoing COVID pandemic, the availability, health and safety procedures, operations, and schedules for local attractions are changing constantly. Please contact attractions directly for hours of operation, potential temperature screenings, and other possible health and safety procedures and restrictions.
We want to make your trip special, so we're taking everything you love about Southwest and bringing it all to your travels. Get everything Trans fare ncy has to offer on your next trip, only with Southwest. You can use your points to book any seat, on any flight, no exceptions.
Any day, any time, any flight, your points are ready to take you to where you want to go. You can earn points on flights and on everyday purchases with our partners, which makes getting to your destination easy.
Limited-time offer. Where available. Price is subject to change. May not be available full duration of flight. We also prohibit access to certain obscene or offensive content. Indicates external site which may or may not meet accessibility guidelines. All Rights Reserved. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. Pros: "I felt safe add respected. They serve drinks and small snacks, no meals going to Hawaii, plan ahead.
I was funny in the floor in case someone needed a seat. Otherwise, everything was good. Pros: "nothing" Cons: "extremely racist crew made the entire flight uncomfortable for everyone. Pros: "Prompt boarding and good directions from the crew" Cons: "AA cancelled the Dallas flight before this one so they could fill up our flight.
This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing. They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane".
Pros: "They looked for 18 people to get off the plane because of weight restrictions and the process was very disorganized" Cons: "Organization". Pros: "Great crew. I understand the lack thereof is due to the virus. I think the airlines are doing a good job of staying within safety recommendations.
Pros: "Friendly, helpful and efficient. Luckily flight wasn't full so people moved around and made my row less crowded". Cons: "Several people got on the flight with no face mask on. The flight was completely packed, there was no distancing at all. The boarding process required me to walk past everyone as my chair was in the back and I was last group to board unlike other airlines that have switched to back to front boarding to reduce people coming in contact with each other As I walked down the PACKED plane mot people had masks on incorrectly hanging off one ear, down around their chin, nose out, etc.
Compared to Delta, American Airlines was terrifying to fly, I find not feel safe at all. Cons: "they filled the plane. Every seat. Even though there has been covid fears. No other company has started this". Pros: "Crew was fantastic.
They offered to valet my bag as I was boarding when they saw that it was cumbersome for me. The stewardess put me in a great seat when I was helpful to another passenger upon boarding.
Also everyone seemed to be quite attentive and helpful during the covid situation, where people are a bit unnerved. I appreciated the effort to make everyone happy. Definitely one of the better experiences Ive had in my 34 years of flying.
Cons: "Sat cheek to jowels in middle seat. Seems like a train wreck about to happen with Covid". Pros: "Only masked picking up trash during pandemic - difficult to rate crew" Cons: "Organized exit vs. Which I realize is put of the hands of American. Appreciate the fresh white bag with a bottle of water and crackers. Thank you. Pros: "Boarding" Cons: "Better seats, the main cabin extra seats were just like the other main cabin seats.
One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly. Cons: "I always have preferred American Airlines but they seem to have constant problems with the aircraft these days. This causes delays and missed connections. This in turn causes no breakfast or lunch or dinner opportunities. This last flight I missed my connection altogether and had to take a shuttle home, then catch a ride back to the airport to pick up my luggage and then get my car to drive home.
It was 4 hours past my expected time home. Pros: "The trip started off poorly with a day delay and rebooking hotel and car at final destination. Not to mention our final destination is San Antonio not Phoenix. But after a few hours we were finally booked. However, the flight had the same crew from the night prior and they were excellent. The flight was open so we were able to get more leg room, less waiting time for the bathroom, and pretty much one on one service from our flight attendants.
With all the struggle in the beginning, this particular flight was actually the best flight I have been on. I already lost money but it could have been worse. Basically, I am paying for a car and room that I am not currently in. Reimbursement for that would have been nice.
Either way we will still travel using the travel service and this particular airline in the future. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til PM.
Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again. Pros: "The Flight crew was courteous and took care of us despite a series of extremely unfortunate circumstances. This was all totaled 2. Finally, some 5 hours late we departed Miami in a different plane. Upon arrival in Phoenix, the captain wearily announced that there was no ground crew awaiting us, so we had to wait some time on the tarmac there to disembark.
Never before had I heard a airline captain encourage the passengers to write a letter of complaint to his employer. Pros: "Fast all to boarding and everything" Cons: "No comment". Cons: "I arrived at the airport and had already checked in and had m boarding passes. For some reason they could not find me when I went to check my bag. After 30 minutes they saw that my seat assignment had been changed and that is why my boarding passes that I had printed at home did not match what their computer showed.
I booked this reservation in May and had a seat chosen fairly toward the front. I am 73 years old and the closer to the front I can be helps. When I finally got on the plane to my surprise my seat was the very last seat on the plane across from the restroom.
People continued to leave the door open after using the restroom so had to get up and continue to close the door or look at the restroom the whole flight. There was never any explanation as to why they did this.
As a result, being lst off the plane, I almost missed my connection as I had to go two terminals over for my connection. At my age I cannot run so I arrived as the last people were getting on the plane. I will never fly American Airlines again. Pros: "The gate attendants and on-board crew were lovely. Pilots provided info which was great and made up some of the long delay. The in-bound flight was 2 hours late and even though I could track that easily, and assumed our flight would also be two hours late, the AA website insisted the outbound flight would be on time.
So like everyone else, I went to the airport. And it wasn't until just before the original departure time that the update was indicated. If I knew the flight was going to be two hours late,that means AA knew, and didn't care enough about their passengers to advise them.
Then when we boarded, my bag was taken away for gate check because the flight did not allow roller bags. After I paid extra. How can AA not advise you when you book your flight that roller bags would not be allowed??
Talk about a money-grab. I unfortunately have a return ticket and am not wealthy enough to throw it away and book on another airline, but I would if I could. I will never fly AA again and I will share my story far and wide.
Pros: "Nothing to like. If I could give them 0 stars I would" Cons: "Tight connection from our previous flight yet the counter folks were rude and rushed us. My daughter is obviously 7 months pregnant. Because our connecting flight left milwaukee over an hour late, we had no time to even grab a sandwich, no problem we will buy food on the plane.
The food is was gone so quickly that by the time they got to us, they were out of everything. Oh did I mention we also had 3 children ages 2, 7, and 9. Oh yes and the entertainment? Small screens mounted on the ceiling of the plane. How about updating your equipment?? Plane was old.
No USB to charge your phone and stream from their App. We own a 2nd home in Maui and travel there twice per year. Looking at other options. Pros: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that. Cons: "Airline valet checked luggage, deplaned us then had us wait as carry-on luggage was handed off one by one". Pros: "The duration of the flight, nothing to do with the airline" Cons: "I was forced to check a bag in when I had flown previously the week before with the same carry on.
Per the supervisor over head bin size does not change yet my bag was "too big" like I said I had flown literally 4 days before this trip and had no problems with my bag fitting nor did any of the flight attendants say anything.
I am just annoyed. Also I didn't know that I would fly American as it's through Alaska originally, maybe that was my lack of attention to detail. The carry on situation is what irritated me the most. This is also not the first time that I've had a problem with American Air. Pros: "Nothing" Cons: "Nothing was together, missed connection. Had to buy a hotel in Phoenix". AA attendant at gate at CLT was extremely rude and unprofessional when I accuse Left my boarding passes in seat pocket.
Would not summon someone to retrieve it. Made me wait until entire plane was disembarked and cleaned, and made me wait some more after. She was super snarky, made rude comments, and almost made my family miss our connection to EWN. I will never, ever, fly AA again. Worst customer service and tons of issues with maintenance, luggage handling, and delays. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face.
I'm sure I'll fly with you again, but any sort of good will I held for AA is gone. Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed. Pros: "convenience of Burbank airport" Cons: "staff at check-in couldn't get my TSA pre-check printed on my ticket, got picked out to be patted down in regular line". Pros: "Nothing" Cons: "Delay, first told it was weather related, then mechanical.
Re booked on a flight by AA that would never make connection. Total mess! While struck on the second leg and speaking with AA customer service about the reschedule I was told that they didn't have the ability to rectify the error because they no longer had control of my ticket and that I had to take into consideration that three was an event in San Antonio that caused delays network wide that added tio the initial issue Pros: "Airline and crew looked after us and kept us informed.
My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end. Cons: "There was no food offered. The stewardess was not happy to be at work. Airlines flying from Burbank have enacted additional safety measures and adjusted policies to better accommodate travelers.
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